Our clients count on us to keep their critical audio visual equipment and systems fully operational.
" Our clients count on us to keep their critical audio visual equipment and systems fully operational. "
The Service and Maintenance component completes the audiovisual project. With the Onsite AV Service Partners approach, our team provides both immediate service if equipment is not working and preventative maintenance visits to keep the systems operating smoothly.
When service issues arise, our customized ticketing system allows client to log on to our website and initiate a service ticket request. The system allows for clients to check ticket status and generate quarterly service reports. These reports provide valuable information to our client’s IT and Facility Managers showing the breakdown of service tickets by room or by type of problem.
Our customized Preventative Maintenance (PM) Programs can be tailored to suite any facility no matter what the size or complexity. The number of annual PM visits, service response times, coverage of equipment repairs and loaner equipment can all be customized to meet the needs and budget of any facility.
No one knows your business better than you do, so it makes sense to concentrate your energies, time, and resources where they bring the best return: driving your enterprise forward. Our clients count on us to keep their critical audiovisual equipment and systems fully operational.
Our MAINTENANCE Services
- Online service ticketing system
- Rapid response to service needs
- Detailed reports on system performance & service history
- Service and maintenance designed to fit any clients needs
- Preventative maintenance contracts